Hot: (+95) 9 428545282
  aftersales@okkarthiri.com
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AFTERSALES
AFTERSALES SERVICE
+ Team

Our After Sales Department is composed of:

  • Customer Relation Management Team
  • Technical Engineering Team
  • Application Specialist Team


CRM team is in charge of communication with our customers. The online service management software ( OTSMS ) is used for continuous service monitoring and effective support to the customer. Service Engineer and Application Specialist organizes installation, training and customer supports. Our Technical Team is dedicated for trouble shooting and repair services.

+ Goal

Customer Satisfaction with

  • Installation
  • Application Training
  • Preventive Maintenance
  • Diagnostic & Repair



+ Training and Skills

More than 75 engineers follow a continuous local & oversea training program in collaboration with the manufacturers we represent for now over 20 years.


+ Medical Device Quality Management System (MDQMS)

 According to the ISO 13485 : 2016 ,our aftersales service team is dedicated for the quality policy of medical device quality management system. 



Service hotline: (+95) 9 428 545 282 , (+95) 9 89 22 71 690
Email: aftersales@okkarthiri.com


Our engineers follow technical training organized by our suppliers:

CUSTOMER SERVICE

Service Hotline : (+95 9) 428545282
Email : aftersales@okkarthiri.com
Sales Hotline : (+95 9) 31 543 544
Email : sales@okkarthiri.com
Website : www.okkarthiri.com
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